We take orders via EDI or email to be picked in the warehouse by our dedicated team. We’re extremely proud of our staff, and place great emphasis on training them to know and understand our customers and their individual goods. This ensures minimal error; our current successful picking and delivery rate has been audited at a remarkable 99.61%.
Commonly, a whole pallet might not be required for an order. In these cases, we can handball a part pallet, taking care that the goods are neat and secure for dispatch.